Toolset Breaks The Events Calendar

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by Minesh 6 years, 4 months ago.

Assisted by: Minesh.

Author

Posts

August 9, 2018 at 7:00 am #1078317

josephm-10

I am trying to: Edit 'The Events Calendar' Events

Link to a page where the issue can be seen: hidden link

I expected to see: Content in visual editor

Instead, I got: Blank white WYSIWYG and JS console error: Cannot read property 'getButton' of undefined toolset-bs-component

When I disable Toolset Types and Forms, the editor content works as expected...

Any ideas?

August 9, 2018 at 11:27 am #1078438

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, I would like to know that is there any reason you are still using Types version 2.3.2? As the current latest version of Types is 3.0.7 with new Many to Many relationship implemented.

You can see more information about it on the following blog post:
=> https://toolset.com/2018/05/toolset-post-relationships-release/

However - In order to minimize the cause of the issue and ensure that Toolset plugin have real conflict with the Events Calendar plugin::
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? If you see no difference - even after with minimum set of plugins.

Can I have exact step information that will help me to reproduce the issue.

August 10, 2018 at 12:43 am #1078811

josephm-10

We've tried updating the plugin, hasn't fixed the issue.

As mentioned this issue occurs when both Types and The Events Calendar are enabled. We've tried disabling other plugins.

The console error is coming from your plugin... Please bear in mind it's only happening for 'Editor' users.

Thank you.

August 10, 2018 at 9:04 am #1079607

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I guess, you forget to answer this question.

I would like to know that is there any reason you are still using Types version 2.3.2? As the current latest version of Types is 3.0.7 and I see you are paid user. Why you do not updated your Types plugin to version 3.0.7 any reason ?

There are lot of new features added like new Many to Many relationship implemented, Repeating fields group etc..et. Why I'm asking this becuase in near future there will be only Types version 3.x.x is soon going to supported so its better to run with latest Toolset plugin version.