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[Resolved] Toolset Blocks Cause Critical Error

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 2 voices.

Last updated by Luo Yang 3 years, 5 months ago.

Assisted by: Luo Yang.

Author
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#2076433

I am trying to:

Edit a Content Template.

The plugin Toolset Blocks is causing the issue

First, it would not allow me to save. Now we have a critical error. This is the same with all plugins that are not Toolset disabled.

Currently, I cannot even enable the plugin. I have the latest version runing.

#2076717

Hello,

It seems there are some broken plugin files in your website.

I have done below modifications in your website:
1) Delete Toolset Blocks plugin
2) Reinstall it again
Please check if it is fixed, thanks

#2077109

I am still having issues with the plugin.

Please go to Toolset > Content Templates > Firms Template

Once you make a change it does not allow you to update. If I go to code view it crashes the site with a fatal error related to the blocks plugin.

Here is the fatal error:

PHP Fatal error: Uncaught Error: Call to undefined method WPV_Settings::has_ct_assigned_to_cpt_archive() in /nas/content/live/aiari2021/wp-content/plugins/toolset-blocks/inc/redesign/wpv-content-templates-listing-page.php:86\nStack trace:\n#0 /nas/content/live/aiari2021/wp-includes/class-wp-hook.php(292): wpv_admin_menu_content_templates_listing_page('')\n#1 /nas/content/live/aiari2021/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters('', Array)\n#2 /nas/content/live/aiari2021/wp-includes/plugin.php(484): WP_Hook->do_action(Array)\n#3 /nas/content/live/aiari2021/wp-admin/admin.php(259): do_action('toolset_page_vi...')\n#4 {main}\n thrown in /nas/content/live/aiari2021/wp-content/plugins/toolset-blocks/inc/redesign/wpv-content-templates-listing-page.php on line 86, referer: hidden link

Thank you for your help here...

#2078747

I can see the problem you mentioned above, and the problem is abnormal, please check these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all custom PHP/JS code snippets, and test again

2) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#2079147
#2079973

Thanks for the details, I am downloading the files, will update here if find anything

#2080171

I can install the your website database file in my localhost, but I don't see the same PHP errors.

Then I have tried it again, in your website, it works fine too, see my video capture:
hidden link

Is this problem resolved?
It might be a cache problem, please try to clear your browser cache and test again