I'm developing my site locally. I'm using Toolset Access for user registration. Issue is that USER FORMS submission (for creating a new user) is VERY SLOW. From the moment you click on the "Form Submit" button it takes AGES for the operation to be completed (user created). It takes around 45 seconds.
As said, I'm working locally, so I don't understand why this operation is so slow (other Toolset functionality like CRED is lighting fast).
The only non-toolset plugins I have are "Nav Menu Roles" and "Upadraft Plus", so I don't think the issue is with conflicting plugins (if you may ask).
Any help is appreciated.
Thanks
Dear Alvaro,
The problem you mentioned above is abnormal, please try these:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:
ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/
If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point out the problem page URL and CRED form URL, I need to test and debug it in my localhost, thanks
Thanks for the details, I am downloading the file, will feedback if there is anything found
I assume we are talking about the problem page "Registrarse":
hidden link
And the CRED form "Formulario para registrarse":
hidden link
I tried it in my localhost, there isn't similar problem as you mentioned above:
From the moment you click on the "Form Submit" button it takes AGES for the operation to be completed (user created). It takes around 45 seconds.
It takes no more than 2 seconds to see the success message
So it should be a server problem, I checked your CRED form "Formulario para registrarse", there is an email notification settings, I suggest you try this:
1) Disable the Email notification of CRED form, and test again
2) If the problem is fixed, please try with other email server, for example, use other smtp email server:
https://wordpress.org/plugins/search/smtp/
Hi Luo,
I disabled the Email notification of CRED form and the issues is resolved!! 🙂
So yes, I need to deal with the smtp.
Issue can now be closed.
Thanks a lot for your quick assistance!!!
Hace a nice day 🙂
PS: please do delete my DB zip file I sent, thanks.
