[Closed] Toolset Access Tag Not Working And Can't Find Documentation

[Author]

Posts

[tacoF]

Tell us what you are trying to do? Display info based on role

Is there any documentation that you are following? No, I can't find any documentation under the menu here nor Google hidden link

I have the following code

[toolset_access role="Site Registered User"]
Registered
[/toolset_access]
[toolset_access role="Site Paying Member"]
Paying
[/toolset_access]

When the user has the 1st role it shows Registered, when it has the second role, it shows both Registered and Paying. Is it a hierarchical thing? Should I use the toolset_access tag and then within use conditions?

[Nigel]

Hi there

I did a quick test on my own site to see that it's working as it should be with the current version of Access, and it did work as intended.

I initially checked with the standard roles, but also added a custom role, with the following:

[toolset_access role="Custom Editor" operator="allow"]
For Custom Editor eyes only
[/toolset_access]

[toolset_access role="Author" operator="allow"]
For Author eyes only
[/toolset_access]

So the problem doesn't appear to be with the shortcode itself.

Might your users have multiple roles?

Note, you can insert the shortcodes via the UI if you have the Toolset shortcodes admin toolbar menu item enabled (in Toolset > Settings). (The same dialog to insert the shortcode is also available if you are editing posts/pages with the classic editor.)