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[Escalated to 2nd Tier] Toolset Access settings imported with no effect

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 3 years ago.

Assisted by: Luo Yang.

Author
Posts
#2554083
toolset_access_import.png

Tell us what you are trying to do?
After successfully importing Views, Custom fields, Relations, Taxonomies, Field groups and Templates, using Modules plugin, we attempted to export and import Access Roles with Toolset Import/Export. The export xml file seems to be fine, however, the import does not affect any elements, even though the process does not give any errors.
We are working with multisites and Astra theme. We have also attempted the process with all plugins deactivated.

Is there any documentation that you are following?
No

Is there a similar example that we can see?
No

What is the link to your site?
The site is under development, under VPN.

#2554125

Hello,

Thanks for the feedback, I have escalated this issue to our 2nd tier supporters, will update here if there is anything news.