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[Resolved] Toolset Access giving an error when login with a user (contributor)

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by simonV-3 3 years ago.

Assisted by: Shane.

Author
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#2204473

I am trying to: Login with a created user, and it seems not to working anymore

Link to a page where the issue can be seen: hidden link

By using

user: simon@samui-info.tech
PW: 20S@muiInfotech19

I expected to see: No error

Instead, I got:

[Mon Oct 25 07:47:45.472896 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: PHP Fatal error:  Uncaught Error: Class 'OTGS\\Toolset\\Access\\Controllers\\UploadPermissions' not found in /home/musterm1/www/muaythaiadvisor.com/wp-content/plugins/types-access/application/models/capabilities.php:613, referer <em><u>hidden link</u></em>
[Mon Oct 25 07:47:44.850113 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: PHP Fatal error:  Uncaught Error: Class 'OTGS\\Toolset\\Access\\Controllers\\UploadPermissions' not found in /home/musterm1/www/muaythaiadvisor.com/wp-content/plugins/types-access/application/models/capabilities.php:613
[Mon Oct 25 07:47:44.850178 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #0 /home/musterm1/www/muaythaiadvisor.com/wp-content/plugins/types-access/application/controllers/filters/backend_filters.php(534): OTGS\\Toolset\\Access\\Models\\Capabilities->get_capabilities_by_user_permissions(Array, Array, Array, Object(WP_User))
[Mon Oct 25 07:47:44.850186 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #1 /home/musterm1/www/muaythaiadvisor.com/wp-includes/class-wp-hook.php(303): OTGS\\Toolset\\Access\\Controllers\\Filters\\BackendFilters->toolset_access_has_cap_filter(Array, Array, Array, Object(WP_User))
[Mon Oct 25 07:47:44.850222 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #4 /home/musterm1/www/muaythaiadvisor.com/wp-includes/capabilities.php(801): WP_User->has_cap('upload_files') in /home/musterm1/www/muaythaiadvisor.com/wp-content/plugins/types-access/application/models/capabilities.php on line 613
[Mon Oct 25 07:47:45.472935 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: Stack trace:, referer <em><u>hidden link</u></em>
[Mon Oct 25 07:47:45.472943 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #0 /home/musterm1/www/muaythaiadvisor.com/wp-content/plugins/types-access/application/controllers/filters/backend_filters.php(534): OTGS\\Toolset\\Access\\Models\\Capabilities->get_capabilities_by_user_permissions(Array, Array, Array, Object(WP_User)), referer <em><u>hidden link</u></em>
[Mon Oct 25 07:47:45.472952 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #1 /home/musterm1/www/muaythaiadvisor.com/wp-includes/class-wp-hook.php(303): OTGS\\Toolset\\Access\\Controllers\\Filters\\BackendFilters->toolset_access_has_cap_filter(Array, Array, Array, Object(WP_User)), referer <em><u>hidden link</u></em>
[Mon Oct 25 07:47:44.850162 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: Stack trace:
[Mon Oct 25 07:47:44.850194 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #2 /home/musterm1/www/muaythaiadvisor.com/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
[Mon Oct 25 07:47:44.850201 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #3 /home/musterm1/www/muaythaiadvisor.com/wp-includes/class-wp-user.php(786): apply_filters('user_has_cap', Array, Array, Array, Object(WP_User))
[Mon Oct 25 07:47:45.472968 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #3 /home/musterm1/www/muaythaiadvisor.com/wp-includes/class-wp-user.php(786): apply_filters('user_has_cap', Array, Array, Array, Object(WP_User)), referer <em><u>hidden link</u></em>
[Mon Oct 25 07:47:45.472977 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #4 /home/musterm1/www/muaythaiadvisor.com/wp-includes/capabilities.php(801): WP_User->has_cap('upload_files') in /home/musterm1/www/muaythaiadvisor.com/wp-content/plugins/types-access/application/models/capabilities.php on line 613, referer <em><u>hidden link</u></em>
[Mon Oct 25 07:47:45.472960 2021] [-:error] [pid 61762:tid 34460885504] [client 2001:fb1:18c:ca73:81c6:4344:dd4a:3761:51470] FastCGI: server "/var/run/hcgi/108964" stderr: #2 /home/musterm1/www/muaythaiadvisor.com/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array), referer <em><u>hidden link</u></em>
#2205141

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Simon,

Thank you for getting in touch.

This is actually a known issue and we have an errata setup with a temporary workaround to get this one resolved for you.

https://toolset.com/errata/fatal-access-error-when-non-admins-log-in/

Please let me know if this helps.
Thanks,
Shane

#2205515

My issue is resolved now. Thank you!