Toolset Access blocks media editing for Editor role regardless of settings

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 17 replies, has 2 voices.

Last updated by Arno 2 years, 8 months ago.

Assisted by: Shane.

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Author

Posts

June 18, 2022 at 8:26 am #2387887

Arno

Hi Shane,

Sorry, I did not know where I had to add the script. Now I added it as a custom code to Toolset. Initially it worked but when the editor logged in, the login screen threw an error related to the script. Then I changed the "run context" to WordPress admin only. Now the error is gone and the edit problem is solved.

An actual fix for this is still scheduled, right?

Thanks!
Arno

June 20, 2022 at 2:16 pm #2389155

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Arno,

I can say that it has been escalated to our development team and we've provided an extensive analysis of the issue.

However I cannot say when a permanent fix will be implemented on this one but our development team is now aware of this new issue.

Thanks,
Shane

June 20, 2022 at 2:31 pm #2389179

Arno

Great, thanks Shane. I guess this ticket can be set to "Escalated" status while we wait for the fix.

Arno

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