I am trying to: hidden link
Inside of an archive template, I build out some sections using kadence blocks. The background I applied to the blocks is not being displayed so somehow toolset is stripping it out.
In the screenshot you can see that I added a Kadence Row Layout block that has a gradient colour background, and it is being shown on the front end as expected.
It looks like Kadence adds the style information for this block directly to the page markup inside style tags.
If you inspect the row layout block on your page there are no such associated styles? (If you share the archive URL I can look.)
In my case I just added the Kadence plugin and used the row layout block in my custom archive.
I'm not using the Kadence theme. Could you switch theme (e.g. to twentytwentyone) temporarily to see if the Kadence theme is required to reproduce the problem?
Ok so it must be my enviroment why the style was not loading. It does not have to do with kadence theme either.
I do want to report that toolset strips away styles in the backend needed to build pages in kadence - It removes the + icon that allows you to add elements inside of rows and columns. See my video for example.
Im hosting on siteground. I just have toolset and kadence running. The background styles Im complaining about randomly do not save. I have to save a dozen times to get it to randomly work. it's frustrating. I also have to hit the update button several times to get a page to save. So there are some buggy conflicts somewhere.
More issues found, toolset is causing html block in kadence to be replaced with random text from toolset posts types. Im relly hating this plugin now, this is turning into an absolute disaster.
Before your ticket is assigned to one of my colleagues, please allow me to walk you through some debugging steps. This will help speed up the support process.
Given the complexity and the specificity of the problems you've encountered, we've set up a sandbox environment for you. This is a controlled space where we can better isolate the issues you're experiencing from any third-party plugin interactions or hosting-related sepcifics. The goal is to replicate the problems in a clean environment to understand exactly what's happening and why.
Here’s the link to your sandbox environment: hidden link
Could you please attempt to replicate the issues within this sandbox? This would greatly assist us in pinpointing the root cause of the problems and, subsequently, in finding a solution more swiftly.
We're here to help and want to get this sorted for you as efficiently as possible. Your cooperation and patience in this process is greatly appreciated, and we're committed to resolving these issues to your satisfaction.
