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[Resolved] Tollset Access conflict with UM Members frontend page

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 4 replies, has 2 voices.

Last updated by sinisaB 3 years ago.

Assisted by: Luo Yang.

Author
Posts
#2208067
Access permissions.JPG
Toolset  post types access.JPG
Should be like this.JPG

Hello, support!

I found that the Toolset Access plugin does not allow the view of the Members page created by UM (ultimate member plugin) to any other user role or site visitor except Administrator...
hidden link

The page works if I deactivate the Access plugin...

#2208647

Hello,

Since it is a compatibility issue, pleas check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, and test again

3) If the problem still persists, please provide a copy of your website, you can put the package files in your own google drive disk, share the link only, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#2209313

I'll try all from 1-2, nothing happening differently...
Likely it is not only related to "Read" permission Access, because it is not visible for Guests (marked can read)...
I see in other topics that are many conflicts with UM plugin...

I'll ask their support first then we can try something else...
Thanks!

#2209633

OK, please update if you still need assistance for it, private message box enabled again

#2214003

My issue is resolved now. Thank you!