This is a reply to my last ticket. I am unable to leave a reply there.

This support ticket is created 2 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Minesh 2 years ago.

Assisted by: Minesh.

Author

Posts

July 23, 2024 at 4:07 pm #2709030

kyle bihler

Here are the admin login details. I am not able to share FTP details since this site is on a shared hosting platform.

access details removed

July 24, 2024 at 5:23 am #2709138

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I removed the access details you shared as it was publicly available.

You're welcome to close this ticket and I will get in touch with you via the original ticket.

July 26, 2024 at 3:31 pm #2709494

kyle bihler

Hello. Thank you. I am still unable to reply on the original ticket, and I received an email checking if it is still active. Just wanted to make sure you were still checking on it!

July 29, 2024 at 7:11 am #2710379

Minesh

Supporter

That is strange.

Can you please logout and delete cache and cookies from your browser and try to login again to your Toolset account and then try to reply - does that helps?