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[Resolved] there was an error without reason

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 2 voices.

Last updated by Christian Cox 4 years, 10 months ago.

Assisted by: Christian Cox.

Author
Posts
#1233724
E17nttu75i8.jpg

template single post
I can not edit it

everything worked correctly but then an error appeared

usage: single pages - my type

#1233903

Hi, I cannot log into this site because I see an error message at /wp-admin/: "Не доступно."

Please try the following troubleshooting steps first:
- Temporarily deactivate all plugins except Types, Views, and Blocks. Make sure these 3 plugins are up-to-date.
- Temporarily activate a default theme like Twenty Nineteen.
- Test again. If the problem is resolved, reactivate your theme and plugins one by one until the problem returns.
- If the problem was not resolved, I will have to take a closer look. Please provide updated login credentials in the private reply fields here.

#1234122
#1234691

I see a JavaScript error in the console:

blocks.js?ver=0.9.0:19 Uncaught DOMException: Failed to execute 'btoa' on 'Window': The string to be encoded contains characters outside of the Latin1 range.

May I make a clone of your site using the Duplicator plugin? I would like to run some additional tests in my local environment. There could be a bug in Toolset Blocks when using non-Latin characters.

#1234958

Yes of course

#1235251

Okay thanks, I can reproduce at least one of these errors when using Russian text content in a Delete Post Link. I'm escalating this to my 2nd tier support team for additional investigation.

#1475359
#1556153

Hello, our developers have informed us this issue will be resolved in the next release of Forms, currently slated for Forms 2.6. I will keep you posted here as I find out more about the delivery timeline.

#1579891

Hi, please find Forms 2.5.6 available for download or automatic update. This update includes a fix for the problem where Russian text is used in a Delete Post Link, so please apply the latest updates of all Toolset plugins and let me know if the problem is not fully resolved.