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[Resolved] The7 Theme Options are not available when Views is enabled

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Christian Cox 6 years, 5 months ago.

Assisted by: Christian Cox.

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#588871
the7 and views.PNG

I have now two completely fresh setups where The7 Theme Options are not available after activating Views Plugin. See Screenshot.

Deactivating Toolset Views makes the Options available again.

Thanks for looking into it!

#588954

Hi, sorry for the inconvenience here. I suspect you're running into this known issue with Visual Composer page builders:
https://toolset.com/errata/betheme-options-page-is-not-working-when-views-2-5-0-is-activated/

Please find a patch file at the link above and apply it to your Views plugin as a temporary fix. The next version of Views will include the permanent fix for this issue.

#589506

Hi, the latest version of Views is now available for download. Please update and let us know if you continue to experience issues with the Theme Options page.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.