[Resolved] The7 theme: custom fields do not appear in the page / post editor
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This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.
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Firstly, please note that you are posting in the Community Forum for users of the free Types plugin. As a Toolset customer you can and should post in the Technical Support forum which we prioritise and where you should receive speedier service.
I took a quick look at your site and I could see the problem. The issue is not the theme—I temporarily switched to twentyseventeen and the problem persisted—and I suspect it to be a conflict with one of your plugins.
Could you try de-activating the non-Toolset plugins and test again? If the problem disappears then you can identify which plugin is causing the issue by re-activating them one-by-one until it re-appears.
Let me know what you find and I can see how to proceed.
Reviewing this I see that we contacted the author of the The7 Go Pricing plugin and described the problem, and it seems they would have included a fix some time ago (we didn't get a written confirmation, but they agreed to include a simple fix).
If you are using current plugin versions you will hopefully have already noticed that this is fixed.
The forum ‘Types Community Support’ is closed to new topics and replies.
This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.