To present a link to the Archive of a taxonomy you can use the GUI to produce the Link to it.
The output will be similar to:
[wpv-post-taxonomy type='category' format='url']
When you produce that Link, is it the same as you shared with me?
If so, can you re-save your permalink and make sure you do not use any Rewrite Rules neither in your Custom Taxonomy Edit Screen and Post Edit Screen of Types?
Does it work after re-saving the Permalink?
Otherwise, can you check if the issue also persist with a WordPress Default Theme and NO Plugins BUT the Toolset Plugins?
If not, could you then re-enable the Plugins one after the other, and check the issue each time you enable a plugin?
Please report me when the issue comes back
It might also be due to the Theme.
Please do reactivate your Theme only after you are sure the issue isn't coming form a 3rd Party Plugin.
If then the issue still persist, please confirm:
1. You do use a native not altered Theme (no custom code in the files)
2. You do not use a Plugin that somehow alter the URL's or Taxonomy Slugs
3. I would need to request temporary access (WP-Admin and FTP) to your site
- preferably to a test site where the problem has been replicated if possible -
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would, if possible, need access to a site where only a minimal set of Plugins and a default theme is active.
This to avoid eventual compatibility issues with other software.
✙ I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site.
This is also a reason the backup is really important
✙ Please add the Links to:
- The Views Edit Screen
- The Page/Post where you insert the View
- The corresponding Front End Page/Screen
Thank you