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[Resolved] The tab cell can't click every tab with iphone

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 5 years, 6 months ago.

Assisted by: Luo Yang.

Author
Posts
#1244362

yuP
1.gif
1557979312819.gif

I create tab cell in the post. I have two problems.

1.The tab cell can't click every tab with iphone. Please see 1.gif.
hidden link

2.I click the tab with desktop. The screen always move down. Please see 1557979312819.gif.

#1244452
js-errors.JPG

Hello,

I have checked the URL you mentioned above:
hidden link

I can see some JS errors in my Chrome browser console window, see screenshot JS-errors.JPG.

Since jQuery UI tab depends on Javascripts, I suggest you fix those JS errors first, for example:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

#1244477

yuP

你好,
1.我是使用最新版本。
2.我已確認沒有js錯誤,我看到的js錯誤是來自於 google font 連線問題,同時我關閉多個外掛,僅剩必要的外掛(toolset),但情形仍然一樣,請您再確認。

#1244499

你好,

我在下面的網站上做了測試,并沒有你說的兩個問題:
hidden link

layout鏈接:
hidden link
用戶名:xgren
密碼:111111

但是我手邊沒有iPhone, 所以使用的是Android手機,請你使用的iPhone確認一下上面的鏈接有沒有你説的兩個問題。

如果也沒有這些問題,因爲這個測試網站只使用了toolsets插件和WP默認主題,你的網站上使用了其它插件和自定義主題,所以這應該是個兼容問題,建議你按照我上面説的,把這個問題插件/主題找出來:
1) 禁用掉所有其他插件並切換到WP默認主題, 移除/禁用掉自定義CSS/JS代碼
2)如果問題修復了,一個個啓用其他插件/主題,來找出問題插件