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[Resolved] The Query Filter in Toolset Blocks or Toolset View is not showing

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by jeffM-8 4 years ago.

Assisted by: Minesh.

Author
Posts
#1901115
screenshot-meridethb.sg-host.com-2021.01.11-18_44_04.png
screenshot-meridethb.sg-host.com-2021.01.11-18_44_39.png
screenshot-meridethb.sg-host.com-2021.01.11-18_45_00.png

Tell us what you are trying to do?
We're creating a post grid using View, and trying to filter it by category, but every time I tried to add a filter into the Query Filter, it doesn't show the filter on the sidebar.
I tried to use the Toolset Views Plugin too, and same thing happen. Query Filter not showing the filters that I added.

What is the link to your site?
hidden link

#1901263

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

With Toolset Block View, when you add frontend filter (search fields), the associated query filters are already there but its hidden and we are not displaying the related query filters for the search fields, this is expected.

your search filters will work even you are not seeing the related query filters within the query filter section. The query filter section will only display the query filters that is added manually by you, otherwise for search filters added to block view, those query filters will be managed internally and its not publicly visible.

#1901577

what I'm trying to do is to add the query filter manually not the frontend filter (search field), but it doesn't show anything on the query filter section after I select the parameter in the popup box. That's what I'm asking.
The image #3 on my post is how it looks after I select the parameter in popup box in image #2.

#1901919

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Thats really strange. Can you please tell me for what entity (taxonomy/custom field/ or any other) you want to add the query filter?

Basically, if you can tell me using what filter you want to filter your view resutls?

Also, send me problem URL where you added your view and access details and I would be happy to check whats going wrong.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1901977

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I just added the Query Filter for taxonomy Category and I can see I can add it successfully.

Please check the following screenshot: hidden link

#1906079

My issue is resolved now. Thank you!