[Resolved] The exported zip file can't be opened it appears to be corrupted

[Author]

Posts

[karlO]

I am trying to: export types and views

I expected to see: imported successfully

Instead, I got: Unable to open zip file

I tried to open the zip file on my desktop I can see the xml file in the zip directory listing but when i try and extract it I get the file is corrupt error.
I tried multiple times to download the file and always corrupt. both sites are using 2.2.16

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Karl,

Thank you for contacting our support forum.

Would you mind sending me that export file so that I can have a look ?

Thanks,
Shane

[karlO]

Hi Shane
How do I send you the file?

One Thing I just noticed the CRC in file appears to be wrong as it is zero for both files even though a size is stated for both settings.php and settings.xml

Alex

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Karl,

You can upload the file to dropbox or google drive and then share the links with me here.

Thanks,
Shane

[karlO]

hidden link

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Karl,

It seems something that something is wrong with the export file as you mentioned.

Would you mind providing me with admin access to the website so that i can have a further look.

Thanks,
Shane

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Karl,

I too suspect some configuration issue with the server. I would suggest getting the server admins to check this for you because the its not zipping the items correctly which results in it not being extractable.

I was not able to extract the xml file that should be in the zip.

Thanks,
Shane