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[Resolved] The button “add new repeatable group” dont show.

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 15 replies, has 2 voices.

Last updated by Shane 6 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#915737
Edit Group ‹ Koch Homes — WordPress.png

I am trying to: Create repeatable fields

Link to a page where the issue can be seen: At Backend

I expected to see: Add new repeatable group button

Instead, I got:

Existing Version of Toolset Types : Version 3.0

#915934

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Will,

Thank you for contacting our support forum.

Would you mind disabling all the non-toolset plugins and trying again ?

Thanks,
Shane

#916217

Hello Shane,

I have deactivated all the non-toolset plugins and also deactivated toolset plugins. I have update the version (3.0.1) of toolset type but still unable to see "add new repeatable group" button.

Thanks,
Will

#916243

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Will,

Would you mind providing me with admin access to the website so that I can have a look ?

Thanks,
Shane

#916253

Can you please provide me your Email-id so i can send admin detail to you with ticket id as subject.

Thank You

#916288

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Will,

You can use this email. shane.c@onthegosystems.com

#916462

Hello Shane,

Gunjan has sent you the detail on behalf of me.

#916700

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Will,

I took a look at this for you.

I see that you have not yet run the migrations for Types as you seems to be using the old relationship structure.

Could you run the migration to the new structure as this could be why the repeatable field groups button is not showing up.

Thanks,
Shane

#917403

I have done the Migration as you suggested but now the data of connection is lost. Do I need add all the connections manually from the admin panel ? Please help as its a large amount of connections.

Let me know if you need any information from my side.

Thanks in advance

#917559

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi WIll,

Not sure what that you ran the migrations as I see here that the run migration button is still available

hidden link

What happens when you click this button.

Thanks
Shane

#917907

Hey Shane

can you help me with the data migration of relationship? I have set up of latest version with migrate in my local system. If there are some easy steps that I can follow and the things will get working then please let me know. It will be really very helpful or do you need access of latest version setup on any server?

Thanks

#917944

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Will,

I can run the migrations for you but please make a FULL backup of the site and let me know once this is completed.

Thanks,
Shane

#918264

Hello Shane

I have created new clone of the current site and shared its login details by email to you from Gunjan.
I have already run the migrate, you just need to import older post relationship data.

Let me know if you need any other information from me. Please take this in priority.

Thanks in advance

#918385

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Will,

The repeated field groups should be working now since I see that the migration has been done.

Thanks,
Shane

#918394

Hello Shane,

Yes, We did the migration and we can see the repeater field but it lost all our relationship between post types. We need those relations back as it big amount of data.

Could you please help with us for the same.

Awaiting for your reply.

Thank you