Text tab not working with Toolset Types 3.2.1

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Europe/London (GMT+00:00)

Tagged: Types plugin

This topic contains 21 replies, has 2 voices.

Last updated by Nigel 5 years, 11 months ago.

Assisted by: Nigel.

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December 19, 2018 at 10:42 am #1169522

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I'm downloading, will let you know when I manage to install the site locally and confirm what I find.

December 19, 2018 at 2:10 pm #1169735

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Valter

I installed the backup locally and after jumping through a few hoops to be able to access the admin pages I tried to see the problem but could not, I had no problems switching back and forth between the visual and text tabs on the post edit screen or editing a date custom field, and saw no errors in the console.

Except!

I installed it on a current WordPress installation, i.e. WP 5.0.1.

There was a database upgrade notice, so I suspect you were still on 4.9.9, is that right?

I installed the Classic Editor plugin so that the edit screens are the same as with 4.9.x.

Given that I cannot reproduce the error in that case, is it an option for you to upgrade?

December 19, 2018 at 4:24 pm #1169822

valterB

OK!

I will test upgrading to 5.0.

If that does not work, then I will simply go back to the clone?

Valter

December 20, 2018 at 11:04 am #1170465

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Well, let's be optimistic and see what happens when you upgrade.

December 20, 2018 at 4:17 pm #1170642

valterB

I did the upgrade to WordPress 5.0.2, but that did not change anything regarding the problems.
I will do some more updates of plugins and will get back

December 20, 2018 at 4:24 pm #1170645

valterB

After updating Toolset and All-in-One WP Migration things changed.
I can now use the Visual/Text-button, and also custom date and image fields.
That was a little unexpected but it looks like that solved the problems!
But perhaps the problems will return... but no need to worry now?

December 21, 2018 at 8:27 am #1171140

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Well, we haven't been able to establish what the actual cause was, so I can't be sure it won't reappear, but if everything is updated to the current versions and you are not seeing the problem then I'm hopeful that it has resolved itself.

If I leave this thread open awaiting your feedback then you can let me know if you see further problems over the next few days. (No need to reply now.)

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