[Resolved] Templates problems after update

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[nadavL]

The log file link:

hidden link

[Christian Cox]

Hi, Shane is out for a national holiday today and will return to continue assisting you tomorrow.

[Shane]

Hi Nadav,

I tried to look at the text file, however it would appear that the file has been trashed.

I can confirm that deactivating the custom field group causes the content template to start loading however can you re-upload the log file so that I can have a look to see what error is being thrown.

In the interim edits to the content template can be made when the custom field group has been deactivated.

Thanks,
Shane

[nadavL]

Please try to access the file again.
Thx

[Shane]

Hi Nadav,

After extensively testing your custom field group on a copy of the site I found that the field that was causing the issue is the "When to travel" custom field.

After removing this custom field from the field group the content template started loading again. I can confirm that it is not hitting any server limit because If you create a custom WYSIWYG field to replace this one then the content template still loads.

I've also confirmed this on your site as well.

Please let me know if this helps.
Thanks,
Shane

[nadavL]

My issue is resolved now. Thank you!

[nadavL]

Guys, I really don't know what else to do.
I just can't build the site. I haven't made any progress for over a week. Each time there's something else that stops working and crushes the website.

I've set a dev environment to avoid more problems and I restored the site from a backup of May 16, before the problems started.
I rebuild everything I've done during toes days, it seems to work fine.

Then I started working on the site and after few hours, something went wrong. Now, one specific Tour showing an error with an empty page (see image 1 attached). Other Tour posts seem ok.
The link in the error message is: https://wordpress.org/support/article/faq-troubleshooting/

I really don't know what to do. I'm working only with plugins and themes recommended by you and feel like the development just going backward.

You can check it by going to hidden link and then:
* Click on 'Trip Planner' and choose 'Overview Guide To Travel In Greece'
* On the next page, scroll down and under 'Related Tours' title open each of the linked tours and you'll see that 2 are working fine, but "Test Tour 4 Connected to Greece" doesn't work.

Please advise what to do. I really need to finish building this website.

Thanks

New threads created by Shane and linked to this one are listed below:

https://toolset.com/forums/topic/split-templates-problems-after-update/

[Shane]

Hi Nadav,

I've split your new issue into a separate ticket.

Can you close this one and we continue there?

Thanks,
Shane