Templates corrupted when updated plugins

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 5 years, 11 months ago.

Assisted by: Luo Yang.

Author

Posts

November 28, 2018 at 11:24 pm #1154962

alanaS

I am trying to:update toolset types and views whilst maintaining my existing templates. hidden link is a template that works in the live environment, but when update the posts disappear until i change permalinks and back again then all template are back to default wordpress templates not customised toolset ones
Link to a page where the issue can be seen in the updated staging environment: hidden link
I expected to see: similar to this in the live environment hidden link
Instead, I got: this kind of template for events, posts and teachers etc hidden link
Also Teachers template broke before the update. I'm not sure what is happening here or how to fix them so they're all consistent and working correctly. Please help.
I inherited this site as pro-bono from another dev and theyre a small yoga studio so any help and advice here would be greatly appreciated.

November 29, 2018 at 8:23 am #1155272

Luo Yang

Hi,

I assume we are talking about the same problem as your another thread:
https://toolset.com/forums/topic/templates-corrupted-when-updated-plugins/

Please follow up above thread, and provide details of your staging website, thanks