[Resolved] Template views not showing on live pages

[Author]

Posts

[billyM]

I am trying to:

See my recipes

Link to a page where the issue can be seen:

hidden link

I expected to see:

The recipes (i Don't have a screenshot of how they did look)

Instead, I got:

A white rectangle

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - when I try to edit any recipes post in admin:
=> hidden link

I see the following message:

The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

First of all - After checking to debug information you shared with us, I found that you are using outdated Toolset plugins. We always recommend running your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Please update all other third-party plugins to the latest version as well where required.

I see you are using the number of third-party plugins. In order to minimize the cause of the issue and to ensure there is no plugin or theme conflict:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

Do you see any difference? If no: I need FTP access details in order to debug this issue further.

[billyM]

Thanks Minesh. I will give the updates a try and if I still have problems I'll let you know.

[billyM]

Hi there,

It is the theme Enfold Version: 4.5.6 that is causing the issue.

I can see this is a known issue with Enfold theme and Toolset. Do you have a fix for this? It won't be possible to use another theme.

Thanks

[Minesh]

Well - the thing is that, as you acknowledge that this is known the issue and we already try to contact the number of times with Enfold theme authors by our compatibility department people but unfortunately we did not get replies.

You should contact theme or the only way to resolve this is within child theme create a single PHP template for your post type and use the the_content() function to display the content (content template) for your post.

[billyM]

Ok, I created a copy of single.php in the childe them called single-recipes.php and used the_content() function

How do I get this PHP file to be the one that is used for my recipes?

[Minesh]

Well - that's normal templating of WordPress. If you created the file single-recipes.php then this file should be used to display your single post of post type recipes.

More info:
=> https://developer.wordpress.org/themes/basics/template-hierarchy/#single-post