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[Closed] template file and archive php file

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 9 replies, has 3 voices.

Last updated by Shane 3 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#2178155
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i'm trying to create a view by following this lesson: https://toolset.com/lesson-placement/lesson-placements-1621261-1622283/

However in my post the view is not showing multiple headers or even the headers that are affiliated with the "lessons" post type, even though I have dynamic selected.

I also noticed a few error messages in the toolset dashboard.

How do I fix both of these issues? Are they related?

hidden link

Thank you

#2178287

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Maria

What is "List of Lessons"?

That is the post type that the View is querying (the content selection).

So you have a Heading block, and for the source you have selected the post title from the current post.

The View queries the database for the chosen post type, and then in the output section iterates over those posts in a loop to output the chosen fields.

From your screenshot the first post found by the View is "List of Lessons", whatever kind of post that is appears to be the content type selected for the View.

I see a message that the Loop Output block had to be recreated, it looks like you may have accidentally deleted it, though it is required. Maybe that interfered with the settings for your View if you are seeing something unexpected, and you could try deleting the whole View block and starting again to create it.

As for the dashboard, those are not errors, they are just indications that your theme templates are being used for some post types and their archives, and if you want to customise them—to output custom fields you added with Toolset, for example—then you should create custom templates using Toolset.

#2178729
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Hi Nigel,
Thanks for your reply.
I have "Lessons" as the post type that the View is querying and I have created 2 sample posts for that type.

So in the View, the heading block should be pulling "Lesson 1" and "Lesson 2" Correct?

From my screenshot "List of Lessons" is just a regular WP post.

I'm not sure what you are talking about with the "message that the Loop Output block had to be recreated", but I have tried to recreate the View several times with the same results.

#2178787
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Hi Nigel,
I'm trying to create an archive now and something is still wrong. I'm following the video here: https://toolset.com/course-lesson/creating-a-custom-archive-page/?utm_source=plugin&utm_medium=gui&utm_campaign=blocks

My stuff does not look the same as in the video. Also, when in the archive WP is not allowing me to add a block.

What is going on?

#2178893

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Maria,

In order to understand what is happening on your end, I will need to have a look at the site.

Would you mind providing me with admin access so that I can have a more detailed look for you.

Thanks,
Shane

#2178951

Credentials Removed

#2180999

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Maria,

I tried the credentials that you've sent but I wasn't able to log in.

I've enabled the private fields for you to provide the details again. Please also ensure that they are working on your end as well.
Thanks,
Shane

#2181097

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

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Hi Maria,

It's quite odd, your editor doesn't bring up the block editor for your Archive.

I went ahead and took a copy of the site to test here locally and it works fine on my end. See Screenshot

It would appear that we're dealing with a server issue. Practically speaking the only difference I noticed on your end is that I'm not seeing the popup messages that normally occur in the gutenburg editor that would indicate that the server is processing some data.

What I would recommend is that you get in touch with the server support to ask them to check if they're blocking any of the wordpress services as this works perfectly fine on my end.

Thanks,
Shane

#2181117

Would I contact GoDaddy support? I have my domain and hosting through them.

#2181175

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2021-09-27 at 10.58.40 AM.png

Hi Maria,

It's quite odd, your editor doesn't bring up the block editor for your Archive.

I went ahead and took a copy of the site to test here locally and it works fine on my end. See Screenshot

It would appear that we're dealing with a server issue. Practically speaking the only difference I noticed on your end is that I'm not seeing the popup messages that normally occur in the gutenburg editor that would indicate that the server is processing some data.

What I would recommend is that you get in touch with the server support to ask them to check if they're blocking any of the wordpress services as this works perfectly fine on my end.

Thanks,
Shane

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