Taxonomy Term View Not Displaying Properly on Archive Page

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Views, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by nedG 3 years, 10 months ago.

Assisted by: Jamal.

Author

Posts

March 5, 2021 at 6:11 pm #1976125

nedG

I have created a Taxonomy View to display the term names, URLs and main image(s) for each taxonomy term in a nice Bootstrap 3.3 four (4)column grid. I limited the results to only 4 (because I only want 1 row to display) and I also added a filter to only show top level taxonomy terms (Terms with no parents)

The Taxonomy View works great and looks great and I have placed it in my navigation bar as a submenu of the "Shop" menu item.

However, even though it looks great on all of the normal CPT pages, it does not seem to be displaying properly when I visit an archive page.

The results simply "repeat" the same term output when visiting an archive page. (see screenshots). I have researched all options and I can't seem to find the reason.

Please help.

NOTE: I am using an older version of WooCommerce .

March 6, 2021 at 10:04 am #1976601

Jamal

Hello and thank you for contacting the Toolset support.

It seems that you put the view inside an uber menu using a shortcode, right?

Let's isolate this issue and see if it will be reproduced with minimal possible conflicts. Please check if this issue appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty Twenty. It will tell us if there is an interaction issue with your theme.
In order to disable the Uber menu too, put the view inside a footer widget. If the problem disappears, start activating one at a time to track where the incompatibility is produced.

If this does not help find out the cause of the issue, I'll need to take a closer look at your website. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **
I might also need to take a copy of your website for some local debugging. Let me know if that's fine with you.

March 6, 2021 at 11:02 pm #1976977

nedG

Hi Jamal. Thank you for your reply. I realized that my UBERMENU plugin version was a bit outdated.

After manually updating it, the issue was resolved.

Thank you for taking the time to resopond.