Submit button not working

This support ticket is created 7 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Content-submission forms, Toolset Forms, User-registration forms

This topic contains 2 replies, has 2 voices.

Last updated by Christian Cox 7 years, 1 month ago.

Assisted by: Christian Cox.

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Posts

November 6, 2017 at 5:31 pm #586853

chrisS-18

CRED submit button is not working at all:

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Same problem on another site:

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These were working fine for the last year. The only change is that I recently migrated both sites from WPEngine to Siteground.

November 6, 2017 at 10:55 pm #586915

Christian Cox

I apologize for the inconvenience this has caused. There were a couple of serious issues introduced in CRED by the most recent WP security release. We have posted a couple of errata about those issues at the links below. One problem is that AJAX form submission is not working, and I see that the form you mentioned on your site is an AJAX form. For now, the best course of action is to disable AJAX submission on all CRED forms. The next CRED release will have a permanent fix for this issue, and our developers have taken that compatibility release as a top priority. Here are the errata posts for reference:
https://toolset.com/errata/cred-1-9-2-1-types-2-2-17-18-showstopper-when-using-cred-ajax-forms/
https://toolset.com/errata/cred-1-9-2-1-types-2-2-17-18-showstopper-when-using-cred-forms-with-recaptcha/

November 21, 2017 at 2:17 pm #591601

Christian Cox

Hi, CRED 1.9.3 is now available for download. This latest version includes permanent fixes for both the issues I mentioned earlier. Please update to the latest version and confirm your AJAX forms are working as expected now.