Submission form error

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 39 replies, has 3 voices.

Last updated by leilaG 5 years, 10 months ago.

Assisted by: Christian Cox.

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Author

Posts

October 8, 2018 at 9:05 pm #1122973

Christian Cox

Okay interesting. If your Bridge supporter can provide the best email address for coordinating with their authors, I will be glad to pass that on to my Compatibility Team. The reply from my 2nd tier support team follows:

-------
The issue is here: \wp-content\themes\bridge-16.8\js\admin\default.js line 114

var $j = jQuery.noConflict();

I think that they can replace this line by

jQuery(document).ready(function($) {
    // Add the code here
});

October 15, 2018 at 3:46 pm #1127551

leilaG

Hi, they have provided this email but I'm guessing the compatibility may have already tried it - support@qodeinteractive.com

October 15, 2018 at 4:29 pm #1127583

Christian Cox

Okay thank you, I have passed that information to my Compatibility team. Let's see how it goes. I will keep you up-to-date here if I receive any information.

October 16, 2018 at 1:23 pm #1128246

Christian Cox

Hi, I got some feedback today that there has been a miscommunication and I want to correct it. I said that we had already contacted the Bridge theme authors and are awaiting their response, however that is not accurate. I misread information on one of those tickets and gave you the wrong information. We will try to contact the authors.

October 16, 2018 at 1:25 pm #1128247

leilaG

Okay no worries, thanks for the update.

October 16, 2018 at 5:12 pm #1128403

Christian Cox

Updating ticket status, no need to reply.

November 19, 2018 at 2:16 pm #1149215

Christian Cox

As of a month later, we have had no cooperation from the theme authors on this issue.

November 20, 2018 at 4:26 pm #1149984

leilaG

Oh really that's a shame.

Thanks for the update, I'll let them know.

January 16, 2019 at 12:32 pm #1185039

Christian Cox

Hi, we received some additional feedback, and have created a patch file for this issue. It will be permanently resolved in a future update of Forms. Please find the patch file here: https://toolset.com/errata/bridge-theme-and-toolset-forms-conflict-produces-js-errors-and-breakes-the-forms-gui/

January 16, 2019 at 1:46 pm #1185141

leilaG

Brilliant! Thank you so much!

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