Could you provide some clarity on the issue sot hat I can check on this for you ? Also if there is a reference ticket that was escalated could you also let me have the link for this as well ?
My ticket hasn't been escalated but waiting as to when there will be a fix for this? I have been waiting ages for this and now the client is getting happy. I have paid a lot of money for this and nothing has been done about it. see new screenshot .
I'm not able to check whether the issue has been brought to our development team because i'm not seeing where you sent the original ticket for the issue.
So I was able to trace down the escalated ticket related to this issue.
The problem has been reported to the divi developers by our compatibility team. Actually its because the problem is not unique to our plugins but rather divi will break with any AJAX pagination.
So since it is reported to the divi team, the internal ticket for this issue wouldn't be fixed on our side.
This is a massive problem. It is making the website look a mess! Is there anything you can do? We went for this plugin as it says you support divi... Please could you get an update from divi as we will need to know if to continue with toolset when it come to renewal.