[Resolved] Struggling to Implement CRED Form Message

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[julieP]

I'm probably being a bit dim but I'm struggling to work out how to implement the new CRED form message feature.

When I try to add the CRED form message shortcode to my Content Template I use to display the post, I'm not given any options to select. I think I've got my CRED form set up wrong.

Can you confirm please what option I should be selecting within the create & edit versions of the form under the section "After visitors submit this form".

Depending on the answer, I may have further questions!!

Thanks

[Noman]

Hi Julie,

Thank you for contacting Toolset Support.

Do you want to display the post after the form is submitted? If yes, then you need to select “Display the post” in section “After visitors submit this form”. Please see attached screenshot.

Thank you

[julieP]

Hi Noman

I'm not sure yet; trying all options to see which will work best.

I'm testing the 'display the post' first. So this is the option I've now selected on the form (create version) and I've add my message to the 'Post saved Message' field under Messages but when I go to the Content Template which displays the post and select CRED form message from Fields & Views, I see no options - see image attached.

Any ideas?

[Noman]

Hello Julie,

Thank you for providing more details, I have been checking [cred-form-message] and there is some strange things happening with this shortcode.

I assume you were trying to do things as explained in our this doc, but there is something wrong with the shortcode I think: https://toolset.com/documentation/user-guides/displaying-cred-editing-forms/

I am testing this further and will update you soon.
Thank you

[Noman]

Hello Julie,

I have escalated this issue to our 2nd tier support for further review and we will get back to you with an update.

Thank you for your co-operation and patience as we strive hard to resolve this.

[julieP]

Thanks Noman - I'll wait to hear from you.

[Noman]

Hello Julie,

Thank you for waiting on this. Our 2nd tier support has reviewed the issue and we apologise that cred form message dropdown options are not working because of some coding issues. This issue is under further review.

For now you can display message using one of the following two ways:

1. Use [cred-form-message] shortcode in page/post/view/content template to display the message. Please see attached screenshot: method 1.png

2. You can use any option from dropdown, see attached screenshot: method 2.png

Thank you

[julieP]

Thank you for the update - please let me know when this is resolved

[Noman]

Hi Julie,

Sure, we will update you as soon as we have an update to share 🙂 Have a great day.

Thank you

[Noman]

Hi,

I have got an update that DropDown is not supposed to be there in the [cred-form-message] shortcode, we have updated our doc as well (more updates under consideration):
https://toolset.com/documentation/user-guides/displaying-cred-editing-forms/

CRED form message – displays the confirmation message that is set in Toolset > CRED > Post Forms > Edit (your_edit_form) > Messages > Post saved Message.

This needs to go into the template that displays the TARGET of the CRED form. Where you want do display success message (post/page/view etc).

It will ONLY work if either of the following redirect is selected in Toolset > CRED > Post Forms > Edit (your_edit_form) > Settings > After visitors submit this form:

- Keep displaying this Form
- Display The Post
- Go to a page...

So I hope this concludes this issue for [cred-form-message]

[julieP]

Hi Noman

Sorry for delay - thank you for sorting this - that's clearer now.