[Resolved] Start rating wrongly displayed

[Author]

Posts

[katjaS-3]

Hi,

I am using a 5-Start-rating dynamically linked to a customized field.
For months the rating appeared perfectly.
Since some days (cannot specify more clear, sorry) I am getting only yellow boxes, like a wrongly selected font that doesnt exist anymore.
hidden link
The link is an example.

Any Idea?

URS
Frank

[Luo Yang]

Hello,

I have checked the URL you mentioned above, there are some CSS files are missing in your website, are you using some other Optimization Plugins?

If it is, please exclude those CSS files of Toolset plugin from your website:
toolset-blocks/public/css/views-frontend.css
toolset-blocks/vendor/toolset/blocks/public/css/style.css

And test again.

More help:
https://toolset.com/faq/how-to-use-optimization-plugins-with-toolset/

[katjaS-3]

Ni hao Luo Yang,

unfortunately I don't know how to exclude the CSS files of Toolset Plugin from my site. A little help would be good. Sorry.

THX
Frank

[Luo Yang]

Please provide a test site with the same problem, fill below private message box with website credentials, also point out the problem page URLs, I need to test and debug it in a live website, thanks

[Luo Yang]

It should be a problem of "Borlabs Cache" plugin of your website.

I have done below modifications in your website:
hidden link
disable option "Merge", and save.

Test it in frontend, it works fine:
hidden link

See my screenshot star-rating2.JPG

I am not familiar with this plugin, you might check it with this plugin author for better settings.

[katjaS-3]

This is what I call a competent, fast support that helped just to the point in perfection! 10 stars on a scale of 5.

My issue is resolved now. Thank you!