[Resolved] Standard Post Content field and some others do not show up in view

[Author]

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[khairul-azmanA]

I am creating a content template using Toolset for displaying the theme's custom post called Berita. I've added custom fields to Berita using Toolset. The output would show any of the fields created using Toolset. Here are some problems while using the Gutenberg editor:

1. The output doesn't show the standard Post Content (Body) from Toolset Single Field block.
2. No images appear when I tried to output a Toolset image field using WordPress's Image block, but appears when I use Toolset's Image block.
3. Toolset Image block does not have any options to resize the image when other sources say that it should.

In addition to those, I recently found that editing earlier Content Templates for this or other post only opens up a blank page. I used to be able to edit them on the Gutenberg editor. Now I can only create new Content Templates. I'm afraid if I exit the from editing the new ones, I can no longer edit them.

This is an example of a Berita post that should show but not showing; 1. standard Post Content (Body), 2. Toolset image field via standard Image block. hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please share admin access details and let me check what's going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Yes - I see a blank content template when I try to edit it.

But I do not have any way to debug this further as I do not have FTP or even I try to add any new plugin related to debug it asks for FTP login.

In order to minimize the cause of the issue and to ensure there is no conflict between the plugins/theme you use:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

What if you enable the error log and check if you see anything with your error_log file and send me for review:

You can see how to enable debug logging here:
- https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

Edit your wp-config.php file and look for:

define('WP_DEBUG', false); 

Change it to:

define('WP_DEBUG', true);

Then add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
ini_set('display_errors', 'Off');

Then visit the problem URL again. This will create an error_log.txt file in your site's root directory. Please send me its contents. Once that is done, you can revert the updates you made to wp-config.php.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

It could possibly the conflict or server issue and to troubleshoot this issue further I will require duplicator copy of your site.

Can you please send me duplicator copy of your site:
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Thank you for sharing duplicator package.

Using the database and files you shared I setup the site on my local install.

The issue lies and you can not open the content template you are having problems with because the content template contain a Image block that uses Toolset dynamic sources to display the featured image. I see the following error:

Block validation: Block validation failed for `core/image`

If you need to be able to edit the template or page in the meantime, there is no alternative but to downgrade WordPress to a previous version (e.g. 6.4.3). You could, then, edit the template and replace the core Image block with a Toolset Image block. Were you to do so it should then be possible to upgrade to WP 6.5.

However - I will get in touch with you when I see see the fix for this issue is officially made available.

[Nigel]

A quick note to let you know that we published plugin updates today that include a fix for this issue.

If the updates do not show up on your plugin installer page (click the registered link beneath the plugin name to go to the custom installer page) click the the Check for Updates button to update the list.

Or you can download the latest versions from your accounts page: https://toolset.com/account/downloads