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[Resolved] ssh connection timeout

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Zeb H. 1 year, 8 months ago.

Assisted by: Minesh.

Author
Posts
#2601669

I am trying to:
Change the Loop Style from Masonry to Grid. Somehow this crashes my website every time: changes never save.
DNS is only 75% propogated, and the ssh connection timed out. Somehow I think ToolSet is spiking my server's CPU.

Link to a page where the issue can be seen:
hidden link

#2601777

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
OR
You can install/update Toolset plugins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

Do you see the issue with the latest Toolset plugins?

#2602117

Thanks for your reply Minesh,
Ok, I have updated the plugin and cleared the cache -
I'd like to add AJAX loading to the ToolSet search on this page: hidden link

So I make the change, hit save and my site crashed.
I have optimized my websites database and in the past I've made changes like this without problem.
Please help

#2602161

My issue is resolved now. Thank you!