Skip Navigation

[Resolved] Split: Toolset bugs – taxonomy not displaying

This thread is resolved. Here is a description of the problem and solution.

Problem:
The user has created a taxonomy and archive template for it. But it returns 404 on the frontend.

Solution:
It turns out that the user was using a reserved work for the taxonomy slug.
After changing the slug, the issue was resolved.
https://codex.wordpress.org/Reserved_Terms

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 - - 9:00 – 13:00
14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 - - 14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

This topic contains 6 replies, has 3 voices.

Last updated by fatios 4 years, 4 months ago.

Assisted by: Jamal.

Author
Posts
#1719473

Hi Minesh,

For question 2, you can look at the Lieu and Type taxonomies in this post: hidden link
The Type taxonomy is not displayed.

Thanks for your help

#1719501

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please tell me where exactly you want to display the taxonomy term values?

#1719569
Capture d'écran 2020-07-27 14.48.51.png

Hi Minesh,
The problem is with the backend. When I edit or create a post in my custom post type "Conference" it displays the elements of my Lieux taxonomy but not those of my Types taxonomy as on the screenshot.

#1719583

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Do you mean you want to display Types taxonomy with checkboxes?

#1719717

Absolutely. I don't know why it works with "Lieux toxonomy" but my "Types" taxonomy doesn't show any checkbox taxonomy

#1720809

Hello, This is Jamal from the Toolset support team. Minesh won't be available, so, I wonder if I could continue on this ticket with you.

My first guess is that the taxonomy "Types" is using a WordPress reserved work in its slug "type" or "types". Check this article https://codex.wordpress.org/Reserved_Terms

If it is the case, change its slug to "conf-type" or "conference-type" in Toolset->Taxonomies and try again.

If this does not help, please check if this issue appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty Fourteen. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at the time to track where the incompatibility is produced.

If this does not help either, I might need to take a copy of your website for local debugging. Let me know if that's ok with you.

#1720939

Hello Jamal !
You are absolutely right, it was a slug name conflict. After renaming the slug of my taxonomy, everything is back to normal. Thank you very much, problem solved !