[Resolved] Split: taxonomy archive sorting not working

[Author]

Posts

[jesseH-3]

I'm sorry, I just noticed that this issue is also affecting my other category archive as well.
Example: /line-card/commercial-industrial/
The rows should appear in ascending order by post title. I'm not sure what order is being shown currently.
Can you help? The login info provided should still work.
Thanks!

[Minesh]

Hello. Thank you for contacting the Toolset support.

When you mark ticket as resolved, the private information you share (access details) is automatically removed.

Can you please share access details and tell me what should be the order (asc or desc) and what should be the orderby (date, menu_order) should be applied for your line-card archive?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Can you please check now: /line-card/commercial-industrial/

I've adjusted the pre_get_posts hook code added to "Custom Code" section as given under:

add_action( 'pre_get_posts', 'func_sort_tax_archive_menu_order',999);
function func_sort_tax_archive_menu_order($query) {
    if ( !is_admin() && $query->is_main_query() and $query->is_tax('team-group') ) {
     	$query->set('orderby', 'menu_order');   
        $query->set('order', 'ASC');        
    }
  	if ( !is_admin() && $query->is_main_query() and $query->is_tax('line-card') ) {
     	$query->set('orderby', 'title');   
        $query->set('order', 'ASC');        
    }
    return $query;
}

I can see it works as expected - Can you please confirm it works at your end as well.

[jesseH-3]

Thanks so much for your help, looks good.