[Resolved] Special characters in Notification Email Titles

[Author]

Posts

[romanB-3]

Hello,

I have a CRED form with notifications on a website written in French (with a lot of special characteres like éèàêô).

The mail subject is

[wpv-post-title output='sanitize']

but even with the sanitize option, the emails allways comes with special characters not recognized properly.

For instance, that

=?UTF-8?Q?D=C3=A9p=C3=AAche_:_C=C3=B4te_d’ Ivoire:_Mutinerie_des_for?=  ces spéciales

is the result for

Dépêche : Côte d'Ivoire: Mutinerie des forces spéciales

Thank you.

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Hello. Thank you for contacting the Toolset support.

What if you try to use placeholder:

 %%POST_TITLE%% 

instead of shortcode [wpv-post-title].

[romanB-3]

Hello and thank you,

No, it didn't change anything.

But there is something strange thought :
- In the email list, the mail subject appears OK.
- But in the subject field when opening the mail, it doesn't...

Thank you.

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

We have published a new release for Toolset components.

*** Please make a FULL BACKUP of your database and website.***
I kindly request you to update ALL Toolset plugins to it's latest official release version and try to resolve your issue. You can download ALL latest Toolset plugins from:
=> https://toolset.com/account/downloads/

If your problem still persists, please feel free to contact me.

[romanB-3]

Updating plugins to last version solved the problem ! Thank you !