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[Resolved] Sorting records by date failed

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This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.
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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Noman 6 years, 11 months ago.

Assisted by: Noman.

Author
Posts
#615181
2018-02-11_13-51-28.png

All records are not sorted by date automatically.
Each time you have to sort manually.

#615227

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Aleksandr,

Thank you for contacting Toolset support. Please try to check it by deactivating all third-party plugins (except Toolset) and switching back to the Default Theme (e.g. Twenty Sixteen theme) to see for any possible conflicts with any of the plugins or themes?

Please share your Debug Information with us so we can see it? I have enabled debug info box for your next reply:
https://toolset.com/faq/provide-debug-information-faster-support/

Can you please provide temporary access WP-Admin Login and FTP login info to your site, I need to take a look at your setup.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please provide the backend link where I can see the wrong date order.

Thank you

#615949

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I have thoroughly checked this issue. Deactivated ALL Toolset plugins and still see the wrong order on Pages Admin screen:
hidden link

This is not the Toolset related issue, please try to fix the WP standard page order then it will solve the Posts order for Toolset as well.

Thank you

#615978

I'll think about it. How to return the Russian language admin panel?

#616005

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

language.png

You can change the backend language from WordPress dashboard >> Edit my profile >> Language. See attached screenshot.

I have changed it for you.
Thank you

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