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[Resolved] Sorting of items does not appear to be working.

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 3 replies, has 3 voices.

Last updated by Jamal 4 years, 9 months ago.

Assisted by: Jamal.

Author
Posts
#1842671

On this page: hidden link I have a section for Board Documents, but my sort is not working.

When I click on the drop down it does not sort items.

#1843129

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

When I click on that link it redirects to another post, perhaps you need to be logged-in to see it?

Perhaps it would be easiest if we had credentials to log in anyway to see what you have set up to understand why the sorting may not be working.
Let me mark your next reply as private so that we can get log-in credentials from you—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.

#1843477

Thank you...

I am not sure why that link is going somewhere else: hidden link

It seems to be working for me when I just put the url in my browser.

Here is an admin login:

(credentials moved to private reply)

#1843631

I logged into your website to check this issue. You are currently using Beaver Builder to build this page, and including the view using a shortcode. hidden link

The view was created using the Blocks editor inside this page hidden link
And it seems that the view has some implementation issues.

Because you are using the Beaver Builder, I will suggest using the legacy editor to build the view instead of the blocks editor. I have already activated it in Toolset->Settings->General(tab)->Editing Experience.
You can read about the available shortcodes here https://toolset.com/documentation/programmer-reference/views/views-shortcodes/

I hope this helps. Let me know if you have any questions of if you still need assistance with this issue.