I have a view with a reset button that uses Ajax to update the results. The view sorts correctly when the page is reloaded instead of using Ajax. When I have the results loaded with Ajax the sort order is ignored after reset. The search button works fine the first time. If I remove the search criteria and hit search again, the order is wrong.
Whether the view is set to update results through AJAX or full page reload, using the reset button will set the order back to the fixed ordering setting, defined in the view (option 1). This means that if the visitor had selected any custom order through the front-end controls (option 2), that would be reset too.
In case, you're experiencing something different than this, I'll need to see how the view is set up in the admin area and you're welcome to share temporary admin login details.
Note: Your next reply will be private and though no changes will be made on your website, please make a complete backup copy, before sharing the access details.
I checked the internal tickets and don't see any progress on this issue. I pinged the developers for an update, and when I get a reply I'll share it with you.