Sort Order Changing with Pagination

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Custom search, Views plugin

This topic contains 3 replies, has 3 voices.

Last updated by Luo Yang 5 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

February 28, 2019 at 11:13 pm #1208006

brandonJ

I am trying to: Solve an issue where the sort order is changing on pagination

Link to a page where the issue can be seen: hidden link

If you "sort by name" then "A to Z" and then choose to go to the next page using the pagination at the bottom, the sort order flips to "Z to A" on the next page. It's going from Ascending to Descending for some reason. Any help appreciated.

March 1, 2019 at 6:48 am #1208097

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Yes - I can see the issue and I will report this to our next level support for further debugging.

However - In addition to this, I would like to inform you that you are running with outdated Toolset plugins. Please update ALL Toolset plugins to it's latest official release version.

We always recommend running your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

March 1, 2019 at 5:33 pm #1208689

brandonJ

No problem, plugins have been updated.

March 4, 2019 at 9:06 am #1209294

Luo Yang

Hello,

Thanks for the details, I can login into your website, and see the problem.

This problem is abnormal, please try this:
1) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, remove all custom JS codes, and test again

2) If the problem still persists, please provide database dump file(ZIP file) of your website, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/