Some fields are not updating

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Shane 2 years, 8 months ago.

Assisted by: Shane.

Author

Posts

March 8, 2022 at 9:07 am #2311081

Yannis Sintos

Hello, I have a CPT called "professors" with all the details of professors of a department.
Somehow a few weeks ago, the wysiwig fields of the CPT are not saved whenever i update them.
Other fields of the same CPT change, only these ones are not.
Any help ?

March 8, 2022 at 12:24 pm #2311211

Yannis Sintos

I cloned the site to a development server to see if it was an issue with the specific server (permissions or other issue) and the problem remains.
This shows ne that the problem has to do with toolset.
If you want me i can give you admin credentials to the development server.

March 8, 2022 at 2:12 pm #2311275