Some buttons & dropdpwn in the editors don't look right

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Theme integration

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 7 years ago.

Assisted by: Luo Yang.

Author

Posts

September 10, 2017 at 6:04 pm #568504

montseF

I am trying to: Edit some areas with the editor (text, bolds, spaces...)

Link to a page where the issue can be seen: hidden link ( unidao464 / jn3K6z6Z)

I expected to see: The options in the drop downs and the buttons of the menu of toolset (like close, edit, remove...)

Instead, I got: Square simbols en the buttons. And i can't see the options in the drop down. Its like they be on a other z-index on the back.

I send you a screencast with the problem more clear:

hidden link

September 11, 2017 at 7:29 am #568595

Luo Yang

Dear montse,

Thanks for the video, I can see the problem in your website, and I agree with you that it seems to be a compatibility problem, please check these in your website:
1) You are using the Layouts plugin 2.0.2, please update it to the latest version of Layouts plugin 2.0.3, you can download it here:
https://toolset.com/account/downloads/#toolset_plugins
Also make sure all other Toolset plugins are the latest version.

2) Deactivate other plugins and switch to "Toolset Starter" theme, and test again, you can download it here:
https://toolset.com/account/downloads/#toolset-themes
We need to know if there is any compatibility problem in your website, please help us to locate the problem plugin/theme

3) If the problem still persists, please provide a copy of your website by following our document:
https://toolset.com/faq/provide-supporters-copy-site/
I need to duplicate same problem and debug it in my localhost, thanks

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.