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[Resolved] social warfare conflict with toolset

This thread is resolved. Here is a description of the problem and solution.

Problem:
social warfare plugin conflict with toolset

Solution:
User able to resolve this issue by disabling jquery validate script in social warfare plugin.

Relevant Documentation:

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 3 voices.

Last updated by Akhil 6 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#951466

Hi Luo,

from the other post i am opening new one since its new issue.

i am seeing conflict with this plugins : social warfare +pro . its on my staging site.

the error can be seen at .../wp-admin/post.php?post=2040&action=edit

1. edit post tab: unable to select other layout
Selected template Layout: Detail View
Edit this layout :button not working too

2. at the sam edit page. under tab : social warfare custom options : the image upload function is missing , you can compare this working view with "wp core pages" /wp-admin/post.php?post=5548&action=edit

i beleive these are jquery issue. its stated here too :
hidden link

jQuery is being called more than once on the page.

thanks !

#952170

I have tried the database dump file you provided in post
Since I don't have a copy of "social warfare +pro" plugin, I have tested the free version, download from:
https://wordpress.org/plugins/social-warfare/
https://toolset.com/forums/topic/php-fatal-error-uncaught-error-types-application-controllers-m2m-php52/
And follow the steps you mentioned above, edit the post ID 2040, in section "Template Layout", it is assigned to layout "Landed House Detail View ", click button "Edit this layout", and it works fine, it redirect me to the layout page without any problem, and I can not find the layout "Detail View" in your database dump file.
Do you need the screenshot?
If the problem only exists with "social warfare +pro" plugin, please provide a downloadable URL for it, I have enabled the private message box for you.

#952199

I have tried the pro plugin you provided, no similar problem, please provide a duplicator package of your website in below private message box:
https://toolset.com/faq/provide-supporters-copy-site/

#955369

Hi Luo.
to confirm we are talking about the same issue, pls post the screenshot LINK instead of img. thanks.

#955482

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Luo is on Vacation. This is Minesh here and I'll take care of this ticket. Hope this is OK.

Well - I checked the private reply but its blank.

Could you please share access details so that I can check whats going wrong there.

Additionally, it would be great if you can state your problem with problem URL again in order to eliminate any doubt.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#956370

Hi, is the details good ?

#956383

I manage to fix this by disabling the jquery validate script in social warfare.