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[Resolved] Site users with editor role can no longer add media to custom posts

The Toolset Community Forum is closed, for technical support questions, please head on to our Toolset Professional Support (for paid clients), with any pre-sale or admin question please contact us here.
This support ticket is created 8 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

This topic contains 1 reply, has 1 voice.

Last updated by davidW-12 8 years, 4 months ago.

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#354195
In Stock New Truck edit page.jpg

My editors are trying to add media (images) to custom posts. When either editing or creating a new custom post type, my editors cannot add media to the post using the WYSIWYG editor or the Types add image field we created. When they click "Add Media" or "Select Image," nothing happens.

When logged in as administrator, I am able to add media just fine. Editors were able to add media until last Types update.

Your help will be greatly appreciated!

#354199

I reinstalled WordPress 4.4 and the issues appears to be resolved.

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.