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[Resolved] Site not loading. Error: Connection refused

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 3 replies, has 2 voices.

Last updated by amjadM 4 years, 1 month ago.

Assisted by: Luo Yang.

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#1865395
toolset-error.png

I am trying to load my WordPress site as usual with the latest version of toolset installed and I can't even get through without a massive delay or a 500 error.

From my WP dashboard I get the error "Error: Connection to https://ref.toolset.com refused" and it stalls or shows me a 500 error.

This issue is clearly Toolset related and I need a solution immediately.

Toolset was working perfectly on my install and suddenly this issue occurred. I require your help.

#1865461

I disabled the Framework Installer and have been able to avoid the error. However, I should not have to disable it to get WP to run without delays and errors. Waiting for your expert recommendations.

#1865495

Hello,

You are using old version of Toolset plugins, please try these:
1) Backup your website
2) Delete Toolset Types plugin, install the latest version of Types plugin manually, you can download it here:
https://toolset.com/account/downloads/
3) Follow our document to upgrade all other Toolset plugins to the latest version and test again.
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

#1867351

My issue is resolved now. Thank you!