This thread is resolved. Here is a description of the problem and solution.
Problem:
The customer could not register the Toolset site key. Even though the domain and key looked correct, the website kept showing that the key was wrong. The site was also running a very old version of Toolset Types.
Solution:
The issue was caused by using an outdated Toolset version. The recommended fix was to manually update the Toolset plugins to the latest version first, and then unregister and register the site again from the Commercial tab using a newly generated site key. This resolves the registration problem on old Toolset installations.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
This topic contains 1 reply, has 1 voice.
Last updated by 2 weeks, 1 day ago.
Assisted by: Christopher Amirian.
Tell us what you are trying to do?
I added my website url to My Sites in the Toolset Dashboard. Then I tried to add the site-key in my website, but it allways says, that the key is wrong. I copied the key and checked the domain, everything is ok, but it doesn´t work. What can I do?
Is there any documentation that you are following?
I followd the information on in the wordpress dashboard to register a site. FXI: I´m trying to update from a very old version of the toolset types plugin (2.2.21).
Is there a similar example that we can see?
What is the link to your site?
hidden link
