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[Closed] Site key not registering the add-ons?

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 2 replies, has 2 voices.

Last updated by Luo Yang 4 years, 4 months ago.

Assisted by: Luo Yang.

Author
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#2018877

Tell us what you are trying to do?
Trying to register the add-ons, but site key is not being accepted - hidden link

Is there any documentation that you are following?
not really...just trying to register and get rid of the notifications on the main plugin page

Is there a similar example that we can see? - see video

What is the link to your site?
Site is in maintanance mode.

#2018899

Also...do you know why Forms isn't working properly? hidden link

#2019017

Hello,

Q1) You can follow our document to recreate the Toolset site key:
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
section "Automatic Installation (once you have Types plugin installed)"

In your case, you can generate the site key with this site URL: hidden link

Q2) I have checked it in your website, when I create the Toolset post form, I see lots of JS errors:
Uncaught TypeError: CodeMirror.overlayMode is not a function

It seems to be a compatibility issue.

You can try these:
- on a staging site
- disable all plugins but Toolset
- try again

If then the issue is solved, re-enable each plugin and theme and check when the issue comes back.
We can then proceed with a compatibility process to fix the issue.

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