Site Key invalid

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 6 years, 3 months ago.

Assisted by: Waqar.

Author

Posts

October 29, 2018 at 6:35 pm #1136160

gregG-4

Good day trying ti activate my plugin so i can do updates but it says site key invalid

October 30, 2018 at 5:23 am #1136560

Waqar

Hi Greg,

Thank you for contacting us and I'll be happy to assist.

Can you please confirm if your website's base domain/URL has been changed since this key was generated?

I would suggest regenerating the key to your current site, following these steps:

- Please go to your account: https://toolset.com/account/sites/
- Remove the site which you are having issues.
- Register the same site again.
- Make sure that you set the URL as appearing in Settings -> General -> WordPress Address.
- Go to your site dashboard again and register the plugin with the newly generated key.

Please, let me know if this solves the issue or you need any further assistance.

regards,
Waqar