Site key doesnt work

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Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 1 year, 3 months ago.

Assisted by: Waqar.

Author

Posts

September 12, 2023 at 7:31 am #2643019

ashwanS

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Tell us what you are trying to do?
I try to put the key from toolset in my back-end of WooCommerce. It doesn't recognize the key.

Is there any documentation that you are following?
No, just copy/ paste the key.

Is there a similar example that we can see?
See also added screenshot.

What is the link to your site?
hidden link

I use wordfence plugin. Do I need something to allow the traffic?

September 13, 2023 at 6:02 am #2643493

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

An error like this can be server-specific and can appear if there have been too many attempts from a particular IP or server. Were you trying to register using a different site key earlier?

The rate-limiting after the excessive attempts should be automatically fixed within 24 hours. In case the issue persists, I recommend temporarily disabling the Cloudflare CDN and the Wordfence plugin and then trying the registration.

I hope this helps and let me know how it goes.

regards,
Waqar