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[Resolved] Site ID for access

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Waqar 3 years, 10 months ago.

Assisted by: Waqar.

Author
Posts
#2338095

Tell us what you are trying to do? I want to access my website

Is there any documentation that you are following?no, I cannot find my site

Is there a similar example that we can see?

What is the link to your site?

#2338629

Hi,

Thank you for contacting us and I'd be happy to assist.

I'm afraid, your message doesn't contain any information. Can you please share some details, so that I can guide you accordingly?

Note: If you need to register Toolset plugins on your website, here is a guide on the topic:
https://toolset.com/faq/how-to-install-and-register-toolset/

regards,
Waqar

#2338659

I cannot find my website.

myhousetrade.com

How do I find it to edit?
What is the link to my website?

#2338809

Thanks for writing back.

Toolset only provides the plugin for the website, so I'm afraid, we don't have any information about your website's hosting or access.

Your website seems to be hosted on "GoDaddy.com", so I'll recommend getting in touch with their official support team to know, why it is not accessible.
( ref: hidden link )

#2338837

I want a refund. Cancel this service and refund my money. ToolSet does not provide adequate support to resolve my issues.

REFUND MY MONEY AND CANCEL THIS SERVICE.

ASAP

#2338883

You can request a refund within the 30 days of the purchase using the form on this page:
https://toolset.com/buy/refund/