Site breaks upon updating toolset types and views

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Europe/London (GMT+00:00)

Tagged: Toolset Blocks

This topic contains 3 replies, has 2 voices.

Last updated by Nigel 4 years, 5 months ago.

Assisted by: Nigel.

Author

Posts

September 18, 2020 at 9:14 am #1781257

trulsO

I am trying to:
Update Toolset views from 3.2.2.1 to 3.3

Link to a page where the issue can be seen:
hidden link
(had to do a restore backup to fix the issue, but page breaks every time i update toolset views/types)

I got:
Critical error (page goes white with error message, menu still works somehow)

September 18, 2020 at 10:33 am #1781393

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I see you are using Beaver Builder, so it is probably this: https://toolset.com/errata/fatal-php-error-on-sites-using-beaver-builder-after-updating-to-blocks-1-3/

A patch is available, and we should have a hotfix for this early next week.

If it is something different, please let me know.

September 21, 2020 at 7:48 am #1783907

trulsO

Hi, any update on the hotfix for this? Our pages keep mysteriously breaking even when we are not manually updating the plugins. Automatic updates are not on.

September 21, 2020 at 2:11 pm #1784399

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

The plugin hotfixes have been tagged for release, so they should appear fairly soon on the downloads page (toolset.com/account/downloads).

If they don't then appear in your plugins page, you can go to the registered link and then use the "Check for Updates" button to pull in details of the latest versions so that you can update from there.

If after updating you still see problems, please let me know.

The topic ‘[Closed] Site breaks upon updating toolset types and views’ is closed to new replies.