Single.php only show 401 error, not the post layout!

This thread is resolved. Here is a description of the problem and solution.

Problem:
Single Posts are not opening, when I click on single post links it shows 401 error and the page does not load.

I am using Kallyas theme with Toolset integrated by modifying the single.php file.

Solution:
1. Please update ALL Toolset plugins to it latest official release. You can download it from your account: https://toolset.com/account/downloads/

2. Re-save Permalink settings from WP Dashboard >> Settings >> Permalinks page and it will resolve the issue.

If there is still issue, please re-save the Post as well.

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 1.57 hours from now. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	12:00 – 17:00	12:00 – 17:00	12:00 – 17:00	12:00 – 17:00	12:00 – 17:00	-
-	18:00 – 21:00	18:00 – 21:00	18:00 – 21:00	18:00 – 21:00	18:00 – 21:00	-

Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Integrating with your own theme, Layouts plugin

This topic contains 2 replies, has 2 voices.

Last updated by Michael 7 years, 2 months ago.

Assisted by: Noman.

Author

Posts

September 13, 2017 at 11:20 am #569570

Michael

This was working earlier, but something has happened and I'm not sure exactly when!

The views still work, so I get the loop with all the posts. But, when I press on a single post it takes me to a 401 error page instead of to the post layout. This is the same for all of the posts I've set up.

I"m using the Kallyas theme with Toolset integrated by modifying the single.php file.

There is also an issue when I add videoes to pages through the Kallyas Page builder. All videoes are dragged out of proportion. Kallyas say this has something to do with toolset, have you came across this before?

Many thanks,

September 13, 2017 at 11:56 am #569587

Noman

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Rachel,

Thank you for contacting Toolset support. I can see that you are using older version of Toolset Layouts plugin. Please update ALL Toolset plugins to it latest official release. You can download it from your account: https://toolset.com/account/downloads/

1. Can you please re-save one Post and re-save Permalink settings from WP Dashboard >> Settings >> Permalinks page and see if it helps? And if you are using any custom permalinks, please try to use default ones of WP and see what happens.

2. If issue still persists, please try to check it by deactivating all third-party plugins (except Toolset) and switching back to the Default Theme (e.g. Twenty Sixteen theme) to see for any possible conflicts with any of the plugins or themes.

3. Please Enable WordPress debugging in your site and look for any errors on the Single posts or in error_log file: https://toolset.com/documentation/user-guides/debugging-toolset/

For the video insertion issue, I haven’t seen this before and it is not reported in past. Please kindly open a new separate ticket for this issue. This will help other users with similar problems to find solutions when searching the forum, I am not allowed to handle multiple issues in the same ticket as per support policy. https://toolset.com/toolset-support-policy/

Thank you

September 13, 2017 at 12:49 pm #569600

Michael

Hi Noman,

Re-saving the permalink settings solved it, thank you for helping!

Kind Regards